Payroll Outsource Questions:
Ask Our Team
My husband started work in September and throughout the month of September he got paid erratically here and there sometimes with a cheque, another time by transfer. We found this hard to track and keep our bank balance right.
His last payment received was on the 28th October and the cheque bounced!
His employer has continued to make excuses such as “the payroll outsource company was at fault” but every time my husband broaches the subject he quickly points in the direction of customer service!
It is now November and he hasn’t received Octobers pay yet and the wage slip he brought home didn’t look official rather it was just something printed on a piece of paper.
We have asked advice from CAB and the Jobcentre but no-one was able to offer any advice or help.
With no other work about and a very young family my husband cannot afford to give up the job as we would not receive any allowances and the only work available is temporary work.
Can anyone offer any help?
Payroll Outsource Team Opinion:
We would always suggest you seek legal advice but will offer our opinions where we can.
Your husband’s employer claims to be using a payroll outsource company and yet the wage slip was on a piece of paper so it’s highly likely that no external company is dealing with payroll.
The fact that the cheque bounced and the other problems you mentioned it would appear that the company your husband works for may have cash-flow problems and the situation could very well get worse.
Personally, we would be seeking employment elsewhere and seeking legal advice as to how to claim the non-paid wages.
